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Optage Hospice

At Presbyterian Homes & Services, we offer hospice services through our own care provider Optage® Hospice—a special kind of care that supports you and your family when a life-limiting illness no longer responds to cure-oriented treatments. Hospice brings you compassion and comfort, insight and guidance to help you through the end of life wherever you call home.

Our hospice philosophy recognizes that every person deserves to live out their life with respect and dignity, alert and free of pain, in an environment that promotes quality of life. Optage staff and volunteers will work with you, your family and/or caregiver to help provide support, compassionate care, pain and symptom management as well as spiritual and bereavement care. We meet you “where you are” by respecting your values and decisions.

The best way to know if hospice is right for you is by discussing your current health status and treatment plan with your physician or with a hospice provider. Hospice care may be appropriate when:
  • You or a loved one are faced with the news of life-limiting illness.
  • Physical comfort, quality of life and care become the priority of treatment rather than the cure of diseases.
  • Additional management of pain or other symptoms is necessary.


The Optage Hospice Interdisciplinary Team provides support that focuses on your physical, intellectual, emotional and spiritual needs so that you can make the most of each day. A customized, holistic plan of care is developed for you and is updated continuously. Staff and volunteers offer a specialized knowledge of medical care so that we can anticipate your needs and attend to the details of arranging or providing appropriate services.

Interdisciplinary team members may include:
  • Medical Director
  • Nursing Staff
  • Hospice Aide
  • Hospice Trained Volunteers
  • Social Worker
  • Chaplain
  • Therapist (PT, OT, Speech)
  • Bereavement Coordinator
  • Complementary Therapies (music, massage, pet)

The hospice team will meet with you and family/caregivers to determine how to best serve you. Optage Hospice can supplement the care you receive in a variety of ways, including education for you and your family, comfort care, supportive care to provide a calming presence, respite relief for your family, spiritual care, and bereavement support for your family.


Q. What sort of care is provided by hospice?
A. Hospice care neither prolongs life or hastens death. You and your family will be cared for by a team that may include a medical director, nursing staff , hospice aide, trained volunteers, chaplain, bereavement coordinator, therapist and social worker. This interdisciplinary team will work to support you and your family and provides a
wide range of services.

The hospice medical director meets with hospice staff routinely to provide oversight to the plan of care for each patient and family. Hospice services focus on holistic care and the goal is to identify and meet the patient and family’s needs. Physicians and nurses offer specialized knowledge of medical care including management of physical pain and symptom control. Services by the social worker may include discussion of goals, funeral planning, financial concerns, facilitation of family conferences, or grief counseling. A team chaplain may provide support through spiritual and emotional counseling.

Q. If someone enrolls in hospice, can they keep their own physician?
A. Yes, it is strongly encouraged to keep the person’s primary physician. The physician is then a part of the team who directs the plan of care. The hospice program has a medical director who will also be involved in the care and may be the primary physician if the person so chooses.

Q. Will hospice care be available to me 24 hours per day, seven days per week?
A. Hospice provides a registered nurse on-call 24/7. Intermittent visits by hospice staff and volunteers are made on an individual and “as needed” basis. Hospice does not provide staff in attendance 24 hours per day. Hospice will assist the patient and family in making arrangements for 24 hour care if that is what is needed.

Q. If someone enrolls in hospice, can they choose to “opt out” at a later date?
A. A patient may choose to revoke their hospice benefit at any time and re-enroll at a later date without any penalties or liabilities.

Q. Where is Optage Hospice available?
A. Services are available in select Minnesota and Wisconsin locations.

Insurance Options
Medicare, Medicaid, HMO, private insurance and charitable donations can cover the cost of hospice. Optage Hospice is Medicare-certified.

It is never too early to look into hospice care.

To learn more about Optage Hospice services, please Contact Us online or call 651-746-8200.


Find more information and grief support:

Grief Support
Grief Support Newsletter


Volunteer with Optage Hospice:

Interested in volunteering? Click here to learn more.
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