This month’s Kind Regards post highlights resident assistants who make up about one third of the entire Presbyterian Homes & Services (PHS) employee base. As direct caregivers, they are an integral part of embodying and extending our ministry. In many ways, resident assistants become a part of the family. Each day they are called to provide services that nourish, heal, and support the mind, body and spirit.
In this month’s letter - received by The Deerfield in New Richmond, WI - we see them described as “angels, saints and missionaries.” These kind words spread the light and love of appreciation to resident assistants who, through their work, strive to uphold our mission “to honor God by enriching the lives and touching the hearts of older adults.”
Words cannot express the gratitude I have to you and your organization. Mom was cared for with the same love and compassion that any of her family members would have given. I've called your resident assistants angels, I've called them saints, and now, a new title: missionaries. They are workers with a high level mission and they do it well.
You know how important education was to Mom (Alice) so I would like the enclosed memorial gifts to be added to the Employee Education Assistance fund. It also gives me great joy to be able to help your very deserving employees.
Kind Regards is a regular feature that shares the letters, hand written cards and emails we receive from those we serve. Beyond expressing appreciation, these letters remind us how important and needed our ministry is and inspire us to offer our best.