The mission of Presbyterian Homes & Services (PHS), “to honor God by enriching the lives and touching the hearts of older adults,” is fulfilled when the actions of our employees demonstrate our stated values. In doing so, they “make their mark” upon those we serve. In our continuing series, “Make Your Mark,” we introduce you to PHS employees who are living out these values.
Today we highlight Fitness Director, Cassie Kigin. Cassie is making her mark by demonstrating the PHS value of Operational Integrity to her team and the residents and families she serves.
Cassie first joined PHS in 2009. Since 2017, she has been in her current position providing leadership as Fitness Director at Carondelet Village and 5 other PHS sites in the Twin Cities, MN metro area.
Cassie’s co-workers have recognized how she is making her mark by understanding and offering her service. Taylor Shiff, Fitness Instructor at Carondelet Village, who works closely with Cassie, says that the residents are clearly Cassie’s priority. “Cassie makes every decision thinking first about how it will enrich the lives of our residents,” said Taylor.
Cassie effectively runs the fitness department(s), manages the programming for the fitness schedule, promotes resident safety, and still makes time to personally train with clients every day.
Taylor has witnessed how Cassie upholds the pledge of operational integrity. “Cassie communicates openly and honestly. She always does what she says she is going to do and comes up with new, fun ideas for the residents as well as staff. She goes out of her way to make everyone feel welcome, while holding everyone accountable to the responsibility we have for our residents. She goes above and beyond and we are all lucky to have her,” she said.
And it’s obvious the feeling is mutual. When asked what brings her the most joy and meaning in her work, Cassie replied, “As the Fitness Director for Carondelet Village and several other South East metro communities, it can be a balancing act to keep fitness programming running well. So one of the things I enjoy most about my job is my TEAM! Without my amazing staff, we could not give comprehensive fitness programming at each site. The Physical Wellness Department enriches the lives of residents, so they can age with grace and dignity.”
Thank you to Cassie and all the PHS employees who understand the importance of Operational Integrity and uphold PHS values every day.
Make your mark and join our team today! Click here to view our current job opportunities.