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Kirkland Crossings: ‘unequivocally recommended’

Kind Regards seriesJoanne, whose mother-in-law lives at Kirkland Crossings in Pewaukee, WI, wrote the following 5-star Google Review. Reading her firsthand experience renews our passion and purpose. It’s our hope that it touches your hearts, too.

Joanne writes:

My [mother-in-law] has Lewy Body Dementia and requires constant, intensive skilled caregiving to keep her redirected, calm and safe. We looked at several memory care [communities], but Kirkland Crossings Arbor Memory Care was at the top of our list based on a stellar recommendation from a close friend (whose three family members received excellent long-term care at Kirkland Crossings Arbor and Assisted Living some years ago).
Our friend was right ... I am 100% certain that there is no better memory care [community] in our area than Kirkland Crossings Arbor. Google the most desirable qualities of a memory care [community] ... contentment, home-like, autonomy (respect and dignity), amenities, plants/pets/children, excellent nutritious food, bedroom or suite, personalized care plan, additional assistance, social activities, good staff-to-resident ratio, good communication with family ... Kirkland Crossings Arbor has it all and more.
We moved my [mother-in-law] into [the] Arbor during the challenging COVID pandemic, and the staff’s consideration and compassion made an extraordinarily difficult process as easy as possible for us. My [mother-in-law] has been at [the] Arbor for eight months now and we feel beyond satisfied, enormously grateful and hugely blessed to be part of the Kirkland Crossings family.
My [mother-in-law] is a challenging memory care resident and yet the staff adore her ... they excel at appreciating her positive qualities while patiently and lovingly accepting and working well with the difficult aspects of her nature and condition. Try as I might to come up with even one teensy complaint, I cannot. Unequivocally recommended.
Kind Regards seriesKind Regards is a regular feature that shares the letters, hand written cards, emails and reviews we receive from those we serve. Beyond expressing appreciation, these letters remind us how important and needed our ministry is and inspire us to offer our best. All letters shared with permission. Please consider writing a letter or leaving a review on Google or Facebook.

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