The following letter comes from John and Kelly, who address Annette Dalluge, housing counselor at Valley Ridge in Burnsville, Minn. Reading their firsthand experience renews our passion and purpose. It’s our hope that it touches your hearts, too. They write:
Dear Annette,
We are writing to follow up and recognize the impact of the warmth of community felt by our dad/father-in-law, Jerry, upon returning to Valley Ridge after a five-week absence with hospitalization and rehab.
The day before Jerry’s return, family members went to his apartment to freshen it up. Several residents noticed our presence and came to inquire about Jerry’s well-being. They all expressed that they had missed him and were very glad he was returning home to Valley Ridge. This made quite an impression on all of us to know that he was missed and that he has a family in Valley Ridge.
From the time Jerry came in the front door on the morning of his return, he was greeted by staff and residents alike with cheerful “welcome homes.” Once settled in his apartment, it was soon time for lunch. In the dining room everyone stopped to welcome him and take his hand or offer hugs as he went from table to table greeting and being greeted very lovingly by his friends, his Valley Ridge family. When he arrived at his own table, his tablemates applauded his return.
We believe he will again feel safe and happy in his home at Valley Ridge. In one short week, we have seen improvements in his spirit and well-being. Our family is also very thankful for all the staff including his nurse, daily caregivers, and front desk staff who foster the culture of kindness and friendliness that is so evident at Valley Ridge.
Sincerely and with gratitude,
John and Kelly
Kind Regards is a regular feature that shares the letters, handwritten cards, emails and reviews we receive from those we serve.
Beyond expressing appreciation, these letters remind us how important and needed our ministry is. They inspire us to offer our best. All letters shared with permission. Please consider writing a letter or leaving a review on Google or Facebook.
