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COVID-19 Updates

COVID Vaccine
Visitor Information
New Residents
Testing and Prevention

COVID Vaccine
We encourage all residents and staff to get the COVID-19 vaccination to protect each other and take a big step towards ending this pandemic. We have been pleased to host convenient onsite vaccination clinics for residents and staff at every PHS community. We can report that a majority of the residents who live in long-term care and congregate settings have received the COVID-19 vaccine. For more information about the COVID-19 vaccine and process, visit our COVID-19 Vaccination: Frequently Asked Questions page. 
Federal and state departments of health have recently issued guidance further easing restrictions in long-term care settings based on vaccination status. Please note, this guidance still requires mask usage for staff, visitors and residents in most areas.

Following the latest guidance, visitation options have been expanded at the PHS communities where over 70% of residents are fully vaccinated (14 days after receiving the final dose) and there have been no active COVID cases for 14 days. We can welcome responsible, indoor visits for residents in the care settings during regular visiting hours, regardless of vaccination status of the resident or visitor in the PHS communities that meet these criteria.

Revised guidelines indicate it is safe for fully vaccinated residents to have close contact, including touch, with their visitors, without a mask when alone in their room or designated visitation space. A fully vaccinated resident can choose to have close contact (including touch) with an unvaccinated visitor while both continue to wear well-fitting source control mask.

Unvaccinated residents should continue to maintain physical distancing and a well-fitting source control mask whenever they welcome a visitor.

We continue to ask that visitors limit their movement throughout the campus and go directly to the apartment or suite of their loved ones or to designated visitation areas. Common dining areas are not yet open to visitors.

View the visitation status for each community (updated each Tuesday):
Minnesota Community Visitation Status
Wisconsin Community Visitation Status
Iowa Community Visitation Status

The requirements not only allow us to resume visitation but also identify when we may need to restrict visitation if there is a positive case of COVID-19 among residents and staff, based on guidance from the health department, until testing indicates that they are “all clear.” See the Centers for Medicare & Medicaid Services update for more information on visitation criteria.

All of our communities continue to welcome essential and compassionate visitors and offer outdoor visits, window visits and virtual visits.

Family and friends can visit residents in their apartments at communities that are ready to receive visitors during visiting hours.

Designated visitation spaces may also be available for scheduled visits. The visitation rooms are set to provide comfort and privacy while maintaining social distancing. Surfaces will be regularly cleaned and disinfected and we have implemented bipolar ionization technology in our dedicated visitation spaces to help keep the air clean. Learn more about this new technology and Our Safer Approach

Please call ahead to your loved one’s community to find out what arrangements are available and if and when it is welcoming visitors.

We encourage you to visit and require that all visitors abide by the following:

Visitors will self-screen at the point of entry kiosk. The screening includes a temperature check and series of health questions. Our screening process now includes a question around vaccination per the most recent guidance.

Visitors must wear a mask or facial covering at all times while in the common areas of the building, wash/sanitize their hands and keep at least 6 feet distance from others.

Visitors are limited to a resident’s room or the designated visitation room and must limit their movement around the community by going directly to the visit location.

Visitors under age 12 are welcome under the supervision of the adults who bring them. Children must be able to adhere to core principles like physical distancing and mask wearing.
New Residents
We have been welcoming new residents in all living options and settings with robust move-in procedures to ensure the health and safety of the community. Quarantine is not required for new residents moving into care settings if they are fully vaccinated and have not had prolonged close contact with someone with COVID-19 infection in the prior 14 days. The community housing counselor will work with new residents to develop their move-in plans for specific living options.
Testing and Prevention
We continue regular testing of staff in all care centers who are not vaccinated in order to identify any asymptomatic carriers. Testing is also conducted in our care settings whenever there are new exposures to or symptoms of the coronavirus and testing is conducted whenever there is a confirmed COVID-19 infection.

As vaccination participation rates increase, we continue to adhere to the core principles of COVID-19 infection prevention following health department guidance. This includes screening, hand hygiene, wearing masks and PPE, regular surface disinfection, social distancing and adaptations of community activities and services to safely engage residents.
How You Can Help
If you would like to help at this time:
  • Get vaccinated! Vaccination clinics are readily available throughout the greater community with ample supply. Many clinic sites now accept walk-ins.
  • Stay healthy and prevent spreading germs by following recommended actions: frequent handwashing, wearing of masks and avoiding large groups.
  • Check out our Volunteers page to see where you can volunteer your time. As communities start to allow more visitors, we have begun reintroducing volunteers on-site. There are also many no-contact volunteer opportunities that will still keep you engaged with residents.
  • Join our team! We have a variety of positions available at many of our locations and training is provided. Call or text 651-764-8850 or email us at [email protected] and we will get back to you as quickly as we can.
  • If you have the ability to make a financial gift and feel called to do so at this time, our foundation is here to help. Gifts of all sizes make a difference.
  • Be in prayer with us for those who have already been impacted by this disease; for the wellbeing of our residents and staff; for those working diligently to provide means of prevention, treatment and cure; and for calm, wisdom and mutual respect to prevail in our greater communities.
Help at Home Services
For information about Optage Senior Dining Choices, Home Care, and Hospice, please visit the Optage website. 
COVID-19 Resources  

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