Testing and Prevention
We encourage all residents and staff to get the COVID-19 vaccination to protect each other and take a big step towards ending this pandemic. We can report that the majority of residents and staff have received the COVID-19 vaccine. Visit our COVID-19 Vaccination: Frequently Asked Questions
page for more information.
Following the latest guidance from federal and state departments, visitation options have been expanded where there have been no active COVID cases for 14 days.
Revised guidelines indicate it is safe for fully vaccinated residents to have close contact, including touch, with their visitors, without a mask when alone in their room or designated visitation space. A fully vaccinated resident can choose to have close contact (including touch) with an unvaccinated visitor while both continue to wear well-fitting source control mask.
Unvaccinated residents should continue to maintain physical distancing and a well-fitting source control mask whenever they welcome a visitor.
We continue to ask that visitors limit their movement throughout the campus and go directly to the apartment or suite of their loved ones or to designated visitation areas. Common dining areas are not yet open to visitors.
While we may allow visits, we may need to restrict visitation if there is a positive case of COVID-19 among residents and staff, based on guidance from the health department, until testing indicates that they are “all clear.” See the Centers for Medicare & Medicaid Services update
for more information on visitation criteria.
View the visitation status for each community (updated each Tuesday):
Minnesota Community Visitation Status
Wisconsin Community Visitation Status
Iowa Community Visitation Status
All of our communities continue to welcome essential and compassionate visitors and offer outdoor visits, window visits and virtual visits.
Designated visitation spaces may also be available for scheduled visits. The visitation rooms are set to provide comfort and privacy while maintaining social distancing. Surfaces will be regularly cleaned and disinfected and we have implemented bipolar ionization technology in our dedicated visitation spaces to help keep the air clean. Learn more about this new technology and Our Safer Approach
Please call ahead to your loved one’s community to find out what arrangements are available and if and when it is welcoming visitors.
We encourage you to visit and require that all visitors abide by the following:
Visitors will self-screen at the point of entry kiosk.
The screening includes a temperature check and series of health questions. Our screening process now includes a question around vaccination.
Visitors should not enter
if diagnosed with COVID in the past 14 days, are unvaccinated and had close unprotected contact with someone who tested positive for COVID in the past 14 days, or have COVID symptoms including fever, new cough, or new difficulty breathing.
Visitors must wear a mask or facial covering at all times while in the common areas of the building, wash/sanitize their hands and keep at least 6 feet distance from others.
Visitors are limited to a resident’s room or the designated visitation room and must limit their movement around the community by going directly to the visit location.
Visitors under age 12 are welcome under the supervision of the adults who bring them. Children must be able to adhere to core principles like physical distancing and mask wearing.
We welcome new residents in all living options and settings with robust move-in procedures to ensure the health and safety of the community. Quarantine is not required for new residents moving into care settings if they are fully vaccinated and have not had prolonged close contact with someone with COVID-19 infection in the prior 14 days. The community housing counselor will work with new residents to develop their move-in plans for specific living options.
Testing and Prevention
With the emergence of COVID variants, PHS is taking steps to implement weekly testing for all employees. Many of our teams in care settings are already doing routine testing, and we are electing to expand testing to all employees, regardless of vaccination status or work setting. This process is being implemented at our discretion, and existing regulatory testing protocols would remain in effect, such as in outbreak situations.
Resident testing is also conducted in our care settings whenever there are new exposures to or symptoms of the coronavirus and testing is conducted whenever there is a confirmed COVID-19 infection.
We continue to adhere to the core principles of COVID-19 infection prevention following health department guidance. This includes screening, hand hygiene, wearing masks and PPE, regular surface disinfection, social distancing and adaptations of community activities and services to safely engage residents.
Help at Home Services
For information about Optage Senior Dining Choices, Home Care, and Hospice, please visit the Optage