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Our Safer COVID-19 Approach

You want to live in a place where community life can resume, families can visit residents and there is freedom to live well - safely. This is our goal too and we have been working hard get there. When thinking about senior living at Presbyterian Homes & Services, here is our approach. 
 
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Visitors
Physical separation helps control the spread of the virus, but it can also increase isolation. We offer a variety of options for visitors including indoor and outdoor visits, compassionate and essential caregiver visits, and virtual visits. Find more information on our COVID-19 information page or contact the specific PHS community to learn more.

 

COVID test swab
 
Screening & Testing
We have a screening process for anyone entering a community and we assist residents and staff who are symptomatic or have known COVID-19 exposure to be tested. On-site asymptomatic testing is provided when warranted, following confirmed cases or elevated risk from the broader community.


 

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Physical Distancing & Masks

Spacious environments along with protocols around mask wearing and proper physical distancing enable community amenities and fellowship. 





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Primary Care Telemedicine
In partnership with your primary care provider, we use telemedicine to conduct phone-based visits. This reduces physical contact while maintaining exceptional care.  





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Cleaning & Air Filtration

Protocols for deep cleaning and sanitization are in practice. In addition, PHS has begun an air disinfection and purification project across all our communities. This bipolar ionization technology safely cleans the air inside buildings by using an electronic charge to create a field of ions that kills pathogens, reduces the airborne concentration of SARS-CoV-2 and increases the effectiveness of HVAC filtration. This is accomplished without using unsafe chemicals or creating any unwanted byproducts and does not produce any level of Ozone.


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Private Rooms
As a commitment to our superior resident experience, we offer over 95% private rooms in our care settings. 






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COVID-19 Cohorting

If a resident tests positive, they are able to recover o­ff-site at a PHS community that specializes in treating COVID-19, and/or recover in their apartment home with specialized support and extra precautions during any periods of isolated recovery.


 


 

Our Promise

You can rely on PHS to stay true to our mission: to honor God by enriching the lives and touching the hearts of older adults. Be assured that we will not waver in doing all we can to give you the freedom to live well today and in the future.

It's still a great time to move. Check out this story about how residents at SummerHouse of Shoreview are keeping busy and staying connected!

 

Hear from the people we serve

Residents and families are feeling safe and well cared for. Read what they have to say in these testimonials and reviews! 

 
"Towner Crest was the right place for me at this time in my life and I am very happy to be here. I am so grateful for all the new friends I have met, even though I still will keep in touch with my old ones. In many ways, we are a new family learning to live and grow together. With the scare of COVID-19, I am so happy to be here, surrounded with friends and encouraging staff, instead of back in my condo by myself.  Although some new guidelines have been put in place, I know they are only trying to protect us." ~ Ginny H., Resident 
 
"I thought that maybe I came here too fast but boy am I sure glad that I did! At my condo, I had no one to talk to and I was completely isolated. Nothing to do! I would not want to be there right now, in the middle of all this pandemic and be totally bored. Here, I can go out of my apartment and there is always someone to talk to – a neighbor or a staff person (they have wonderful staff)! It is so important to not be alone and especially since I cannot drive. I am looking forward to going out on the organized outings when they come back after Covid. The food is really, really, good—they bring it to us now! Right to our apartments! What more could you want? For me, this is the place to be!" ~ Bob J.​, Resident
 
"EagleCrest assisted living is a great home for both my parents as they age. The relatively small community means they are known well. The staff is caring, capable, and responsive to individual needs and they have accommodated my parents' changing care with compassion. EagleCrest has also met the additional challenges of the pandemic with transparency, taking effective precautions that give us all as much peace of mind as can be had these days." ~ Susan N., Resident family member
 
"My mom is a very happy resident at Stonecrest. The staff is friendly, kind, caring, and very attentive. Every staff person greets my mom by name. After being in her own home for over sixty years, I expected my mom’s transition to assisted living to be somewhat difficult, but the staff were very helpful in making sure she felt comfortable. The building is clean, the food is fantastic, and they have done a tremendous job keeping the residents safe, and families well informed, during the pandemic. I highly recommend Stonecrest!" ~ Cindy K., Resident family member
 
"If I could give Croixdale more than 5 stars I would! My aunt moved to Croixdale Memory Care in March 2020 during a pandemic. What would have been a tough transition from living on her own to being in a long term care facility could not have gone any better due the staff at Croixdale being top notch! They ensure all of their residents are happy, loved, well adjusted and busy! My aunt has thrived in this environment and the staff and other residents have become like family! Thank you for all that you do!" ~ Lisa W., Resident family member
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